Frequently Asked Questions About Our Dental Parts:
Q. I prefer name brand dental products. Are your products of equal quality?
A. To begin with, all of our dental parts come direct from our local manufacturer who sells to a variety of Private Label, third party, vendors. Consequently, by buying direct, we’ve cut out the resellers, partners and vendors and pass the savings on to you. We guarantee that all of our products are premium quality and carry warranties equal to or better than the “name brands”.
Q. Will your parts work with my equipment? How can I be sure of compatibility without a name brand?
A. Industry standards exist for all our dental parts making them universal. If there is any question about a specific part call or email our sales staff and we will happily consult with you. Of course, if a part does prove incompatible, we will happily refund the purchase price upon return.
Q. How long will it take to get my order?
A. All orders are processed the same day if they are received before 2pm PST. After that, the order will be sent to our manufacturer within 2 business days. Finally, our manufacturer ships most orders first class or priority mail for guaranteed delivery throughout the continental United States within one week.
Q. I’m not a repairman. Can I install your parts myself?
A. Indeed, all parts can be installed without any special tools. Furthermore, if difficulty is encountered technical support is available and we can talk you through most installations.
Q. How do I purchase your dental products?
A. Visit our Amazon Store or Ebay Store.
Q. How do I disassemble a High Volume Evacuation Valve?
A. As an illustration, please see our diagram below.
Q. How do I disassemble a Saliva Ejector Valve?
A. Again, to illustrate, please see our diagram below.
In conclusion, it is our goal to ensure your 100% Satisfaction!
Dental Parts Direct
HOURS: 7:30am – 5:30pm M-F Pacific Standard Time